Privacy Policy

Effective Date ("last revised"): 10/5/2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Heartset Psychology, LLC (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when you visit our website www.heartsetpsych.com.

This policy applies only to information collected through our website and does not cover information collected during psychotherapy sessions or through other means. Clinical records and information shared during therapy are protected under federal and state privacy laws (including HIPAA where applicable).

2. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

Name, email address, phone number, or other contact details submitted through contact forms or email links.
Information you provide when requesting an appointment or other services.

b. Automatically Collected Information

Non-identifying data such as IP address, browser type, pages visited, and time spent on the site (via cookies or similar technologies).
This information helps us improve the website and does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and appointment requests.
Improve the website’s functionality and user experience.
Maintain website security.

We do not sell, rent, or share your personal information for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies or similar tools to enhance your browsing experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some website features may not function properly.

5. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting information over the internet is 100% secure.

Please avoid sharing sensitive personal health information through website contact forms or email. Confidential health information should be discussed in secure clinical settings or through secure messaging platforms as arranged.

6. Third-Party Services

We may use third-party service providers (e.g., website hosting, analytics tools) that collect and process data on our behalf. These providers are not permitted to use your personal information for their own purposes.

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.

7. Your Rights

You may:

Request to access, update, or delete personal information you’ve shared with us.
Opt out of certain data collection (such as cookies) via your browser settings.

For clinical records, your rights are governed by HIPAA and state laws; please contact us directly for information on those rights.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Ayelet Katzelnik, PsyD

dr.katzelnik@heartsetpsych.com